By Tim Youngblood
In part one of our Twitter tutorial series, we’ll delve into the aspects of marketing that Twitter is good and not-so-good for.
What Should Marketers Know About Twitter?
Twitter is an interesting platform because it allows users to generate enormous amounts of reach. On the flipside, however, it has the lowest chance of meaningful conversions of the more popular social media platforms (a conversion goal might be having somebody buy your game, download your demo, or contribute to a crowdfunding platform. Sidenote: I’m leaving things like Instagram, SnapChat, and Tinder out of this… yes, people do use Tinder for marketing…)
So what exactly does this mean? The TL:DR version is that if you want to use Twitter as your primary platform for sales leads, you’re going to have a bad time. So what is Twitter good for? Twitter is great for exposure and engagement.
Exposure normally gets a bad rap (and rightfully so), but when you’re marketing a product instead of your services, it’s a necessity. (Comic courtesy of The Oatmeal)
What Do Exposure and Engagement Really Mean?
These terms both sound like generic marketing garbage you see marketing professionals blab about on LinkedIn, so let’s break these concepts down. (10x! Growth hacking! )
Exposure is simply the act of getting more eyes on a certain page, product, or project (Like your game!). Exposure is great for spreading the word about your game and gathering support. It doesn’t, however, guarantee that these new eyes on your project are the right kind of viewers (In this case, people willing to provide some kind of meaningful support, like buying or sharing).
Engagement is simply connecting with a relevant audience in a meaningful way. This can be getting feedback from people interested in buying or helping crowdfund your game. It can also mean support from other studios or a publication writing about or retweeting your game. For example, I hear about a lot of games that I end up writing about for the first time through Twitter.
The team developingWild Mage took to Twitter after their first crowdfunding campaign fell short. After stepping up their Twitter game and using a program called Thunderclap, they reached their funding goal in 13 hours!
This doesn’t mean that Twitter doesn’t provide exposure to meaningful users and transactions, it’s just much harder to quantify. Twitter is a gamble with no real risks because the platform is free and with the right hashtags, your tweet can be seen by thousands more people than networks with gatekeeping systems like Facebook and Reddit. Twitter is the best social media platform for something to “go viral” on (Although, Reddit is a close contender). So in a sense, Twitter is kind of like the lottery for social media marketing. It will never be a consistent avenue for conversions, but it’s worth doing because it takes little effort and can have a big payout.
Twitter Marketing Tutorials Series
In upcoming tutorials, we’ll get into some tricks for analyzing your data and optimizing your tagging to get the most out of your Twitter efforts! In the meantime, if you need any specific Twitter advice, please reach out in the comments!