Twitter Marketing: How Do Hashtags Work and How Should Game Devs Use Them?

By Tim Youngblood

In this part of our Twitter Tutorial Series, we’ll discuss how hashtags work on Twitter and how to use them.

What is a Hashtag?

Pretty much everyone knows what a hashtag is these days, but it helps to delve in and understand their purpose within Twitter. Twitter receives millions of new tweets every day, making the task of categorizing all these tweets impossible for Twitter’s employees to handle themselves. Instead, they crowd-sourced categorization by using hashtags, which essentially function as keyword groups. They are simply Twitter’s best solution to categorization and indexation, similar to how meta keywords were used for SEO before Google’s algorithm became more sophisticated.

 

How Should Indie Game Developers Use Hashtags?

People usually fall somewhere between two opposing schools of thought on how to use hashtags in marketing campaigns. One school of thought is that users should use as many hashtags as possible (As long as they’re relevant). The other school of thought is that popular hashtags become oversaturated, and promoters are better off making up new ones for more specific audiences. Each strategy has its own merits, but which is better lean toward? The answer really depends on your industry.

Larger brands are more likely to try using their own hashtags because they have to compete with other brands in their own space. These hashtags often correspond with TV commercials and marketing campaigns. Creating and popularizing a new hashtag takes an entire marketing team, and isn’t really feasible for solo devs and small teams. So in the case of indie games, I think that throwing in as many relevant hashtags is a better option for teams that are short on time and money.

 

These are the types of companies that have to care about hashtag campaigns. Graph courtesy of Talkwalker.

 

How Are Indie Games Different From Other Niches on Twitter?

Indie games are not large brands, they are not like blockbuster games that release at certain times of the year (Like Christmas). Indie Games aren’t bound to fiscal quarters and they don’t compete with each other the same way that large game publishers do. In fact, I’ll even argue that indie games aren’t really competing with each other at all.

Most indie games are significantly less expensive than big studio games. We’re talking about conversion goals of $5-$25 (In game sales or crowdfunding donations) versus $50-$60 for a big name game. For the price of the new God of War game, I could buy or help fund up to 10 indie games. The markets are completely different. Indie developers aren’t really competing with each other, they’re competing with the ever-dwindling human attention span, which currently averages 8 seconds. This is why giant corporations are willing to spend millions on commercials during the Super Bowl just to promote a new branded hashtag.

 

You can squeeze a lot of Hashtags into Twitter’s new 280 character limit. Just make sure people can still read it! Legit Games did a nice job with this simple screenshot.

 

How to Add Hashtags to Your Tweet

Since the indie game scene is much more community-oriented and collaborative than corporate marketing, I say go nuts with those hashtags! Personally, I don’t think you can have too many, but make sure they are positioned in a that doesn’t make your tweet unreadable. That being said, it doesn’t hurt to try making some new and unique hashtags. For example, it never hurts to make the title of your game into a hashtag.

As I’ve said in other articles, the indie game community is very open and supportive. Try all the hashtag combinations you can, and don’t be afraid to keep trying new hashtag combinations on the same content. Most of Twitter is reused content, so don’t feel bad about rehashing old stuff, that’s pretty much all social media is these days anyway.

 

hashtags data by hashtagify.me

Not sure where to start with Hashtags? Try using a tool like HashtagifyMe!

 

Twitter Tutorial Series

Now that you understand the reasoning behind why indie studios use hashtags the way they do, next time, we’ll get into using Twitter’s analytics tools to get the most exposure possible! Please feel free to reach out in the comments if you have any questions!

Tips and Tricks for Free Indie Game Marketing and Promotion

By Tim Youngblood

Every year, hundreds of games go unnoticed and developers abandon them because they either couldn’t make it profitable or nobody downloaded them. Whether you’re hoping to turn your game development into a full-time job or you’re just doing it for fun, inevitably, you will need to promote it.

I won’t be doing a traditional step by step guide, pretty much every “indie game marketing guide” ever will tell you that it’s a good idea to have a website, a trailer, and use social media. Instead, I’m focusing on some lesser known tricks as well as some things I learned not to do when promoting video games. This is by no means a comprehensive list, but hopefully, you can glean some information that marketing bloggers won’t tell you!

 

Make Sure Your Game Has a Playable Demo

A few years ago, I was helping my friends develop a game called Steve the Alright Knight. The game had an amazing trailer and generated a lot of buzz early on, but people ended up losing interest because we didn’t have a playable demo when we started promoting the game. At this point, game review sites lost interest because there was no game to play and pulled out of investing in the Kickstarter campaign without some tangible evidence that the game would ever be finished. I would say if there’s an order of operations for promoting video games, having a playable demo should come before any other marketing activity.

 

People loved the trailer and concept but got bored when there was no demo to go along with it.
 

Prepare a Media Kit

People are lazy by nature and gamers are probably even lazier. Some game review sites get hundreds of requests for games to be reviewed or covered every day. A great way for your game to stand out in the crowd is to do that staff writer’s job for them. In this case, I’m talking about having a media kit that has everything they need to write an article. This means having a synopsis of your game, media assets like screenshots and GIFs, as well as a cinematic or gameplay trailer. The best place to keep your media kit is on your website, that way you can just link to it instead of having to upload a bunch of files into every email you send to prospective coverage. Having a press kit page on your website will also make filling out contact and submission forms on websites go faster.

At this point, you have all of your media assets in one place and can proceed to send an ass-load of emails. This is all pretty straightforward and easy to do but there are few things you can do to make the game reviewer’s job even easier. Image size, file type, and file size are actually very important for online content. As someone who’s been an editor for a few websites, I can tell you that reformatting and resizing images are some of the most tedious tasks for people publishing articles online. Generally speaking, most websites prefer JPEGs over PNGs and try to keep their images under 200 kilobytes. Most featured images are 600 x 400 pixels (this is the image that shows up on a website’s blogroll, in Google search results, and on social media feeds when an article is shared). I also recommend uploading your trailer to YouTube because YouTube videos are the easiest to embed in an article. Reviewers won’t know how good a game is until they play it, and there’s a good chance that they’ll never play it if the pertinent information and media assets for your game are too difficult to find or format.

 

This is the daily life of an online editor. 

 

Should You Run a Kickstarter or Indiegogo?

If you think you can run a crowdfunding campaign to raise enough money to quit your job and go into full-time game development, you’re going to have a bad time. I tried that a few years ago and it did not go well. However, even though our game came nowhere near meeting its funding goal, I would still do it again (Although with a much lower funding goal). Kickstarter and Indiegogo are websites that get a ton of traffic. Even better, both websites have very little editorial oversight, meaning that it is easier to get your game shown on these websites than it is to get your game covered on a game review or news site.

 

We jumped the shark a little trying to upgrade our simple survival game (Defend Your Dojo) into an MMO.

 

That being said, the money certainly doesn’t hurt. I recommend setting a very low funding goal (like less than $2,000) to get something that will end up being crucial for the release. For example, if you’re making a multiplayer game, there’s a good chance that you will need server space. Even simple HTML games hosted on a website take additional server space beyond the bare minimum hosting package (We cheaped out on hosting for Defend your Dojo and that game crashes all the time). Maybe there’s a tool that will allow you to complete your game faster. You can even use this money to hire an agency to help with game promotion. If you are seeking money, it’s important to itemize where exactly this money is going. Don’t just say “we’re making a game please give us money.”

 

Make a Trailer but Don’t Overthink It

Earlier I said that people are naturally lazy. This also applies to people who are previewing games. Your game’s trailer is likely going to be the first thing that an internet user sees, and will likely be the determining factor and whether or not they want to learn more about your game. You may have the best game ever made and equally good documentation for it in written text, but the unfortunate reality of the situation is that video is currently the preferred form of content for internet users.

That being said, spending a ton of time making a trailer cuts into time spent developing your game. Most websites are more concerned with whether or not you have a trailer than the quality of trailer itself. What they’re really looking for is a Youtube video that they can lazily embed in an article. They aren’t expecting a blockbuster cinematic trailer while your game is still in development. They just want to get a feel for how the game plays. The gameplay trailer below was just some gameplay footage with various items shown that was screen captured through a mobile device to show how the touch controls work. It only took a few hours to put it all together.

 

This trailer was no Citizen Kane, but it did its job. (Look how easy it is to embed a Youtube video!)
 

Social Media Tricks

Even if you loathe social media, it’s pretty much impossible to market something on a low budget without it. Fortunately, the indie game community is probably one of the best and most supportive online communities in social media. On Twitter, you will be amazed at how much support you get when you use hashtags like IndieGame and IndieDev (#indiegame #indiedev). There are also several Facebook groups for indie game development and promotion!

There are a lot of nuances to social media, but one general rule is more posts will eventually net a bigger following. Fortunately, you can make an ass-load of posts without having to be glued to your computer or phone. I highly recommend using a tool like HootSuite, which allows you to schedule social media posts to go out at a later time over multiple social media platforms.

 

hashtags data by hashtagify.me

 

Prepare to Send Lots of Emails

Seriously, we are talking hundreds of emails. Sending the emails is the easy part, you can use a mail merge or a tool like MailChimp to make a nice template that can be distributed to hundreds of email addresses. The harder part is finding said hundreds of email addresses. There are marketing Services who already have collected hundreds of emails and can do a mail merge for you, but if you’re on a tight budget there’s a good chance you’ll have to find them yourself.

 

Search modifiers will become your new best friend

 

If you want to collect email addresses yourself, you’re going to need to learn how to use search modifiers in Google. Fortunately, we have a Google search modifiers tutorial. I’ll go into that deeper in the tutorial, but the basic concept is to use a Google sheet or Excel spreadsheet and copy/paste the email addresses you find on websites that review and cover games. One common search string/modifier is “video games inurl: submit”. This means that you’re looking for a website about video games and the specific page you’re looking for has the word submit in its URL. This will usually lead you to a contact form or an email address that lets you submit content (That press kit page on your website will help with those contact forms). There are a lot of different ways to modify your Google searches to find exactly what you’re looking for.

*This is by no means a comprehensive list so if you have any tips and tricks to help out the community please leave them in the comments!

*Featured image from Wikimedia Commons